Extended Warranty Support (if purchased with original PC System)
WaCa Service Plan
For
Extended Warranty Technical Support & Service call
1-888-969-2260
- First and foremost, round-the-clock
service
Need to request a repair or replacement? Simply call toll
free 24 hours a day, 7 days a week. That's it! You have just
initiated the fastest repair process available today.
- On-Site Service
Our On-Site Protection Plan provides service at your home or
workplace for select products. You will be instructed to call
the Support Line toll-free to arrange for a convenient service
time.
- Door-to-Door service
With WaCA’s Express Repair Plan your defective product will
be picked up from your home or workplace, fixed at an authorized
service center and the repaired item will be returned to you.
- Product Replacement Plan
For Refurbished Laptops and any qualifying product under
$500, if your product fails to operate properly for any covered
reason, you'll receive a Gift Certificate or new replacement
product equal to the original purchase price minus shipping and
sales tax.
- Accidental Damage & Handling
For New Laptops, New Digital Cameras and New PDAs WaCA your
product will be repaired or replaced if it becomes inoperable
due to a cracked screen, liquid spill or is dropped and no
longer works!
- All Costs are Covered
You will never pay for any approved repair charges or any
shipping and handling charges on Depot and Onsite Service Plans.
For Replacement plans there is a one-time shipping fee to send
the defective product to WaCA.
- Service Everywhere
Provides coverage across all states excluding OnSite service
to New York and California.
- No Lemon Guarantee
If the authorized service center indicates that your product
is beyond economical repair or fails to function properly for
the third time, you will receive a new replacement product!
- Fully Insured for Peace of Mind
All WaCA Service Plans are fully insured by a major U.S.
Insurance Company rated A+ or better by AM Best. This guarantees
that any and all repair and service claims will be covered.
For more information, please view our Benefits, FAQs and
Extended Service Plan Terms and Conditions.
- New! Accidental Damage from Handling
Coverage - ADH
Get the most comprehensive coverage available for new
laptops, PDAs and digital cameras! ADH Plans cover unintentional
and accidental damage to the product that results from normal
and customary use and handling, such as drops and liquid spills
that render the product inoperable. Coverage begins on the date
of purchase and is limited to one ADH repair per 2-year Plan
term. Irreparable products will be replaced with a new or
remanufactured item of comparable quality or a online gift
certificate equal to the original product purchase price minus
taxes, shipping and handling.
|
12
months for parts and 12 months for labor.