Reset a printer after a Hardware Failure

• Turn the printer power off (wait for the lights to go out)
• Sign off the attached terminal/workstation
• Turn the terminal/workstation off
• Turn the printer on (wait for it to finish cycling)
• Turn the terminal/workstation on
• Sign on the terminal/workstation then test the printer

hardware failures are normally the result of power fluctuations that cause communications problem

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Last modified: November 7, 2011

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