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IBS Home Up 'ptwbt' Error Cash Receipt Printer

Problems & Solutions for Affirmative Terminals

Unit Errors

  • Solid green and no display
    • internal power supply is blown
    • bad or weak power supply
  • Solid amber and no power
    • bad power supply
    • bad RAM
    • bad or weak power supply
    • bad CPU
  • No light
    • bad power supply
    • bad unit
    • unplugged
    • outlet isn't working or has been tripped
    • power strip or UPS turned off or unplugged

Additional Resources

Problems

Terminal
Type		 Problem Solution
2212 Printer feeds an additional form whenever it prints.
To fix this do the following
While in the printer session
Click on Terminal Menu
Click on Setup
In the upper right hand corner of that screen there's a checkbox that says Use Form Feed, click on that box to disable this option.

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Last modified: November 7, 2011

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