IBM Server Site

IBS Home Up

Troubleshooting All thin Clients

Additional Resources

Screens won't connect

  • Check the sessions
    • all screens won't connect that means there may be a cable problem or a disconnect problem
    • a single screen that doesn't connect indicates the network is fine but the session may need to be varied off/on
      WRKCFGSTS *DEV, Option 2 (Vary off)
  • Check the browser (internet explorer) does it show a web page?
    • No = cable or network problem
    • Yes = session configuration or screens need to be varied off/on
      WRKCFGSTS *DEV, Option 2 (Vary off)
  • Check the ip address
    • 169.~ = no cable connection
    • Any other address when refreshed indicates network connection. Check the screens and see if they need to be varied off then on
      WRKCFGSTS *DEV, Option 2 (Vary off)

How to Vary off/on a screen

  • Type the following on a command line:
    WRKCFGSTS *DEV     then press ENTER or
    press ESCAPE and take the option to work with configuration status

  • Type a '2' (Vary off) beside the screen(s) you want to shut down then press ENTER

  • Next type a '1' (Vary on) beside the screen(s) you want to reconnect then press ENTER

  • Now restart the workstation and see if the screens connect

IBS Lumber and Building Material Software Copyright © 2006 IBS Lumber Software Inc (TM)
Last modified: November 7, 2011

IBS Sales & Support 888-640-1252
Main Office 888-640-1252
Fax IBS 877-712-8937

All pages contained in this support website are not intended for general public distribution. Any material here can be considered private, confidential with various copyrights and restrictions against public release. You 'the browser' cannot legally release this information for general public distribution.

remote support: http://www.gotomeeting.com | remote support download program